FAQ

1. What is Herban Aura?

Herban Aura is a wellness and self-care brand focused on natural, herbal, and plant-based products. We offer herbal remedies, natural beauty essentials, detox and nutrition blends, and relaxing self-care collections — all made to help you feel balanced, radiant, and renewed.

2. Are your products 100% natural?

Yes! All Herban Aura products are made using natural and ethically sourced ingredients. We avoid harsh chemicals, parabens, sulfates, or artificial fragrances — only pure, earth-friendly formulas that care for you inside and out.

 

3. Are your products safe for sensitive skin?

Most of our skincare and wellness products are gentle and suitable for sensitive skin. However, we always recommend doing a patch test first, especially if you have known allergies or sensitivities.

 

4. Do you test on animals?

Absolutely not. We are a cruelty-free brand and never test on animals. Our commitment to ethical wellness extends from our ingredients to our values.

 

5. How can I track my order?

Once your order is placed, you’ll receive a confirmation email with tracking details. You can use the tracking number to monitor your package until it reaches your doorstep.

 

6. What is your return policy?

We want you to love every Herban Aura product. If you’re not completely satisfied, you can return unopened or unused items within 14 days of delivery for a refund or exchange. (See our full Return Policy for details.)

 

7. How can I contact Herban Aura?

📧 Email: oceanmcmillian@gmail.com

📞 Phone: +1 (470) 534 8953

📍 Address: 1587 westbury drive Macon ga 31207